Life/Disability plans
Life and disability benefits are underwritten by Blue Cross Life Insurance Company of Canada.
Life and disability claims
Life and disability claims are not eligible for online submission.
To submit an application for disability benefits, an employee’s statement, employer’s statement AND attending physician’s statement are required. To make a claim, please download the applicable claim form(s) here and once completed and signed:
- Mail to Manitoba Blue Cross at PO Box 1046 Stn Main, Winnipeg, Manitoba R3C 2X7
- Drop it into the secure 24-hour claim box outside our building at 599 Empress Street, Winnipeg, Manitoba
- Submit via email*
- Fax to 204.788.5591
*By submitting a claim via email, you acknowledge and confirm that you are aware that email is not a secure medium where privacy can be ensured, and that complete security and confidentiality is not possible at this time. Your confidential use of email cannot be guaranteed, and you acknowledge that information transmitted via email may be subject to access by, or disclosure to, other persons. Without limiting any other disclaimer herein, Manitoba Blue Cross shall not be responsible or liable for any harm that you or any other person may suffer in connection with any such breach of confidentiality or security.
Common questions
Yes. You may submit a claim for a spouse or dependent with coverage under another plan through mybluecross® as long as they have submitted the claim under their primary plan first.
Yes. Visit the Update direct deposit in the mybluecross® account dropdown to set up direct deposit using your account number, transit number, and bank number (located on your personal cheque or in your online banking account details). Banking information will be updated within one business day.
Do not worry as this can sometimes happen. Billing departments are not always located within the medical facility and are often a separate service. As a result, there are times when CanAssistance makes a payment to the medical facility, but this information does not reach the billing department immediately. In the mean time, an automatically-generated reminder bill may be sent to the member. If you receive a bill from a collection agency, contact CanAssistance at 1.866.601.2583 (toll free). CanAssistance will contact the facility and the collection agency and have this rectified. Continue to forward any new bills you receive to CanAssistance, with reference to your existing claim.
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This information provides a convenient summary of your benefits. The specific benefits available and the terms and conditions under which they are provided, are governed by the Group Agreement between your employer and Manitoba Blue Cross. If there is any difference between the information viewed here and the information in the Group Agreement, the terms of the Group Agreement shall prevail. For complete details of your coverage, please refer to your benefit booklet or contact us.